Return & Refund Policy for Dollindia.in
We want you to be satisfied with your purchase. This policy outlines the terms for returns and refunds.
1. Return Eligibility
You may request a return if:
The product is damaged, defective, or incorrect
The request is made within 7 days of delivery
The item is unused, in original packaging and with all tags intact
2. Non-Returnable Items
The following items are not eligible for return:
Used or damaged products (not due to our fault)
Items without original packaging
Customized or special-order items
3. Return Process
To initiate a return:
Contact us at +91 7047963143
Provide order details and reason for return
Our team will review and approve the request
Ship the item or arrange pickup
4. Refund Policy
Refunds will be processed after inspection of the returned item
Approved refunds will be credited to the original payment method within 5–10 business days
Shipping charges are non-refundable unless the return is due to our error
5. Replacement Policy
We offer replacement for defective or incorrect items, subject to stock availability
If replacement is unavailable, a full refund will be issued
6. Cancellation Policy
Orders can be cancelled before they are shipped
Once shipped, orders cannot be cancelled
7. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account
Contact your payment provider
If the issue persists, contact us
8. Contact Us
For returns and refunds:
Email: prepaidstore143@gmail.com
Phone: +91 7047963143
This policy is applicable to all purchases made on Dollindia.in.
